PRIVACY POLICY AGREEMENT

Effective Date: April 28th, 2023
Last Updated: June 17th, 2025

Pacific Sensor Services, LLC ("Pacific Sensor") values its users' privacy. This Privacy Policy ("Policy") helps you understand how we collect and use personal information from those who visit our website or use our online services, and what we will and will not do with the information we collect. This Policy reflects our commitment to privacy and compliance with applicable laws.

Changes to This Policy

We reserve the right to make changes to this Policy at any time. To stay informed, we encourage you to revisit this page regularly. If we intend to use personally identifiable information in a manner materially different from that stated when it was collected, users will be notified by email and given the option to permit or deny such use.

Scope of This Policy

This Policy applies to Pacific Sensor Services, LLC and governs data collection and usage via www.pacificsensor.com. By using our website, you consent to the data practices described in this Policy.

This Policy does not apply to third-party companies or individuals we do not control. If you follow links to external websites, we recommend reviewing their privacy policies separately.

1. Information We Collect

We may collect the following types of personal and non-personal information:

  • Voluntarily Provided Information: Including your name, email, billing/shipping address, phone number, and payment information when placing an order or submitting a contact form.

  • Automatically Collected Information: Including browser type, IP address, referring site, and usage data collected via cookies, server logs, Google Analytics, and third-party tracking tools.

  • Anonymous Demographic Information: Such as age, gender, or interests, collected in aggregate through analytics tools.

We may also monitor popular pages and site navigation trends to improve usability and product offerings.

2. Use of Information

We use the collected data to:

  • Provide and fulfill requested services or products

  • Improve the performance and content of our website

  • Respond to inquiries and support requests

  • Send promotional communications with your consent

  • Conduct surveys or research

  • Analyze traffic via Google Analytics

We do not sell, rent, or lease your personal information to third parties.

3. Third-Party Services

We use the following services to support business operations:

  • Google Analytics: Tracks website usage and visitor behavior. Opt out here: https://tools.google.com/dlpage/gaoptout

  • Stripe: Secure payment processing. We do not store full credit card data.

  • Jotform: For contact form submissions.

  • Copilot: For client file sharing and document collaboration.

  • LinkedIn and Other Social Media: May collect IP addresses and require cookies. Governed by the respective platform's privacy policy.

4. Legal Basis for Processing and Retention

We collect data to:

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Pursue legitimate business interests

  • With your explicit consent when applicable

We retain personal data only as long as necessary for the purpose it was collected, or as required by law.

5. Disclosure of Information

Your data may be shared only:

  • As needed to complete a transaction or service you requested

  • In aggregated or anonymized form

  • With auditors or service providers under confidentiality agreements

  • If required by law or legal process

  • To protect the rights or safety of Pacific Sensor and its users

6. Non-Marketing Communication

We may contact you for non-marketing purposes, such as service notices, technical alerts, or changes to our services or policies.

7. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data or obtain verified parental consent.

8. Unsubscribe or Opt-Out

Users may opt out of marketing communications at any time by emailing info@pacificsensor.com. For third-party sites, please refer to their individual opt-out processes.

9. External Links

Our website may link to external websites. We are not responsible for the privacy practices of those websites. This Policy applies solely to data collected by www.pacificsensor.com.

10. EU Users

If you are located in the EU, your information may be transferred to the U.S. We rely on lawful transfer mechanisms and will take reasonable steps to ensure your rights and protections under GDPR.

11. Security

We use secure protocols (including SSL) and encrypted storage to protect sensitive data online and offline. Access to personal information is restricted to employees who need it to perform specific tasks. All systems are maintained in secure environments.

12. Do Not Track

Our website does not currently respond to Do Not Track signals.

13. Acceptance of Terms

By using this website, you agree to the terms in this Privacy Policy. Continued use following posted changes indicates acceptance of those changes.

14. Contact Us

For questions about this Policy, contact us at:

Email: info@pacificsensor.com
Mailing Address:
Pacific Sensor Services, LLC
2429 Dickerson Pkwy
Carrollton, Texas 75006